Careers

SUMMARY OF DUTIES

Under the supervision of ParkSmart and the Toledo-Lucas County Port Authority, this position will provide a variety of essential parking services to users of the ParkSmart System. The employee will perform a variety of tasks including but not limited to greeting customers, providing good customer service, issuing citations, collecting fees, performing basic cleaning/maintenance duties, monitoring equipment, generating basic reports and assisting office staff. Performs other related duties as required/requested.

Pay rate starts at $16.50 per hour.

EXAMPLES OF MAJOR JOB FUNCTIONS:

Note: Not every employee will perform every job function listed. These are examples and not intended to include every possible job function.

• Greets customers. Promptly and politely responds to their complaints, questions/inquires.
• Regularly works with the public.
• Provides information to the public.
• Provides parking ordinance enforcement.
• Performs parking meter collections.
• Initiates daily deposit for his/her shift.
• Prepares malfunction reports, incident reports, activity reports and other basic reports related to the on-street program as directed. All reports shall be clear, accurate, legible and submitted as required by the Operations Manager.
• Performs basic exterior maintenance of meters to include but not limited to cleaning units and inspecting for proper labels and functions.
• Responsible for careful handling of assigned equipment and reports any problems.
• Attend monthly staff meetings with employees.
• Reports to Manager.
• Does not exercise any supervisory authority.

MINIMUM QUALIFICATIONS:

• Possess a High School diploma or equivalent.
• Must fluently speak and read English (to communicate orally and in writing; read instructions, product labels, and safety material).

OTHER REQUIREMENTS:

• Must maintain a valid driver license.
• Must work variable hours.
• Must interact courteously with all internal and external customers
• Must possess interpersonal communication skills, while maintaining a calm friendly and helpful demeanor.
• Must be bondable as determined by the bonding agency.
• Must pass pre-employment drug/alcohol testing.
• Must maintain a security background check free of felonious assaults, thefts, deceptions, drugs, forgeries or related offenses.
• Must possess physical stamina to stand/walk up to three hours.
• Must possess physical strength to lift/carry objects up to 40 lbs a distance of 100 ft.
• Must have eyesight sufficient to read 8pt print and record information legibly.
• Must have hearing sufficient to hear 2-way radio transmissions, pagers, alarms, patron’s voices, etc.
• Must follow oral and written instructions.
• Must be willing to work as a sole employee.
• Must report regularly to work as scheduled.
• Must not be related to any current employees of ParkSmart. (A relative is defined as a member of the employee’s immediate family and includes spouse, parents, children, grandparents, siblings, grandchildren, brother-in-law, sister-in-law, son-in-law, daughter-in-law, mother-in-law, father-in-law, a legal guardian, or other person who stands in place of a parent.)

To apply for this position, please send a resume to hr@toledoport.org.